Tech ready
You'll be using lots of different digital tools and systems as a student with us.
The following information will help you prepare for starting your studies.
We have also listed some of the main services you'll be using when you start with us.
Getting ready to start your studies:
Set up your UHI account
Set up your UHI account
You will set up your UHI account when you enrol online.
Before you start, you will receive an email from us inviting you to enrol online.
This will include your student identification number and a temporary password, along with instructions about how to set up your account.
Your email address will be your [student identification number]@uhi.ac.uk e.g. 01234567@uhi.ac.uk
You are now ready to set up your UHI account
Go to Outlook and login with your ID ending @uhi.ac.uk, as above, and use the temporary password you have been given.
You will then be asked to set up Multifactor Authentication (MFA).
Once you set up MFA you'll be asked to change your password.
Multifactor authentication and making your password secure
Multifactor authentication and making your password secure
Staying safe online
Make your password secure
Passwords should be at least 12 characters and use a a combination of upper case, lower case, numbers and special characters (~! @#$%^&*_-+=`\(){}[];"'<>,.?/)
There are a number of ways to come up with a password: take 3 or 4 words you
wouldn't normally associate with yourself e.g. Drainage@teletubbY4GOAT$ or take
a string of words you can remember and turn them into a password e.g. the quick
brown fox jumps over the lazy dog becomes tQ8fj@tLD
Do not write your password down.
Sign up to the password self service portal
Multifactor authentication
Multi-factor authentication (MFA) is a security system that requires more than one method of authentication to verify the user's identity for a login or other transaction.
Ir reduces the risks associated with compromised passwords by providing an additional layer of security to protect personal information.
You must set up multi-factor authentiation. You can do this in two ways, although we recomment you do both for emergencies.
- Authenticator app
- Text message
What equipment do you need?
What equipment do you need?
If you are studying at home, you'll need a suitable device and a home broadband network to ensure a stable, consistent experience.
However, if you don't have your own device, please don't let this worry you.
We offer a laptop loan service on campus. Just visit the ICT helpdesk in the Learning Resource Centre at Inverness Campus. You can also access computers and printers on campus.
Microsoft Office 365
Microsoft Office 365
Staff and students have free access to Microsoft Office, including:
- Outlook
- Word, Excel and PowerPoint Office
- SharePoint
- OneDrive
- MS Forms
- MS Teams
To log in to your Microsoft Office 365 account:
- Visit https://www.office.com/
- Click 'Sign In' in and enter your email address in the space provided. You email address should be in the following format: <your student number>@uhi.ac.uk, e.g. 0123456@uhi.ac.uk
- Click 'Next'
- Enter your password and click 'Sign in'
Find out more about microsoft office home use
Other software is available to install on a personal device, more information can be found here https://www.uhi.ac.uk/en/lis/software-downloads/
When using a University device (laptop or desktop) you can find additional software that can be downloaded to the device in the "Company Portal", this is available from the start menu.
Once you've set up your UHI account, you can access email via MyDay, our student portal.
You can also access email remotely.
Wi-Fi
Wi-Fi
On campus you can access wi-fi via Eduroam.
Login using your student identification number e.g. 123456@uhi.ac.uk and password.
The following steps will allow simple connectivity to Eduroam on your smartphone while on campus.
- Go to your app store and search “Eduroam”
- Select and download “Get Eduroam”
- Once downloaded, switch on your Wi-Fi for your mobile device
- Open Get Eduroam
- You will be presented with a search box, enter “UHI”
- You will now be presented with a login screen. Enter your UHI your ID in the style of ‘userID@uhi.ac.uk’ and regular network password.(If the connection fails, please check your ID and password are correct)
- Provided you entered the correct userID and password. You will then be displayed with a success message and your device will be automatically connected to Eduroam.
Accessing Wi-Fi on your laptop or chromebook on campus?
Our guide provides you with information on how to set this up.
Accessing services
Accessing services
You will use your student identification number as a username to login to many services, the format of your username will be slightly different depending on the service you access.
The below list shows the various formats you should use for accessing our services.
| Service | Username Format |
|---|---|
| Student ID | 12340000 |
| Computer Login | 12340000 |
| UHI Records | 12340000@uhi.ac.uk |
| myday | 12340000@uhi.ac.uk |
| Brightspace | 12340000@uhi.ac.uk |
| Outlook (Email/Webmail) | 12340000@uhi.ac.uk |
| Libraries Resources | 12340000@uhi.ac.uk |
| Unidesk | 12340000@uhi.ac.uk |
| Eduroam | 12340000@uhi.ac.uk |
At your student induction, and in the first few weeks, you'll be introduced to our print services and various technologies, including:
MyDay, our student portal
Brightspace, your Virtual Learning Environment
Video conferencing
Video conferencing
Depending on the course, some of your classes may be delivered remotely via video conferencing.
One Drive
One Drive
You should set up OneDrive for Students, which gives you 1TB of cloud storage for saving your documents.
Printing
Printing
Full information regarding printing at UHI is available here.
Printers are available on campus. The first time you use any printer you will need to swipe your student identifiation card and enter your user name and password, when prompted. For any subsequent access you will just need to swipe your student identification card.
Unless your lecturer has arranged for print credit to be added to your account, you will have to pay for your printing.
The following print costs can be found below:
- A4 Single Sheet Mono - 4p
- A4 Double Sided Sheet Mono - 6p
- A4 Single Sided Colour - 12p
- A4 Single Double Sided Colour - 18p
- A3 Single Sheet Mono - 8p
- A3 Double Sided Sheet Mono - 12p
- A3 Single Sheet Mono - 22p
- A3 Double Sided Sheet Mono - 33p
You can also top-up your account through MyDay.
- Go to Myday
- UHI Print tile
- Then Add Print Credit
- You can pay with cash, card or Google/Apple Pay.
If you are using your own laptop, you may need to download the PaperCut print management app first.
Each time you send a document to the printer, PaperCut will ask you to login with your student ID and password.
The printers can also scan and copy for you.
Where students purchase additional print credit, the following applies:
- The free print credit applied to any students has no refund value.
- We recommend that you only purchase the amount of credit that you require for your current need. We would also suggest that before you leave the University / College you run down your print credit to zero.
- In order to get any refund over £5 these must be requested within 90 days of leaving the University/College.
- Any unspent credit below £5 will be identified and donated to a charity nominated by Your Students' Association.
There's also lots of help and support for you when you start.
You can access our IT central guide at any time, and it will provide you with the latest information. We also have self study resources to help you.
Where to go for support
Where to go for support
If you have any questions, our friendly ICT team are here to help:
Log a ticket via our servicedesk
Email: ict.ic@uhi.ac.uk
Telephone: 01463 273525
On campus: The ICT helpdesk in our Learning Resource Centre, Inverness Campus, is open Monday to Friday, 8.30am to 4.30pm.
This guide also provides information about what to do when something isn't working.
Learn Tech Lab
Learn Tech Lab
Once you start with us, you can also drop into our Learn Tech Lab in Room 244 at UHI Inverness, 1 Inverness Campus.
It's open to anyone who wants to brush up on their tech skills.
You can drop in:
- Monday 21st August, 12pm to 4pm
- Wednesday 23rd August, 12pm to 4pm
- Monday 28th August, 12pm to 4pm
- Friday 1st September, 12pm to 4pm
Thereafter, drop-in sessions will run every Monday and Wednesday, 11am to 3pm.
You can bring your own device, borrow one from our Learning Resource Centre (LRC), or use a demonstration laptop in the Learn Tech Lab.
If drop in times do not work for you, you can always book a one to one session at any time. We are open during term time, five days a week and you can come to campus or do the session online.
Our Learn Tech Lab is run by our learning technologist Mariana Funes.
"I look forward to seeing any student who may need a little extra help making friends with their tech. As a cognitive psychologist with over 30 years teaching experience, I am passionate about finding the best way to help each of you learn."
Are you worried about your digital skills?
Are you worried about your digital skills?
Please don't be worried about your digital skills. We're here to help you.
You can do a digital skills audit, which will highlight any area for improvements.
We have self-study resources to help you.
If you need one-to-one support, you can book a digital coaching session with our learning technologist Mariana in our Learn Tech Lab.
If you want an in-depth diagnostic tool to help develop a digital skill learning plan, we offer the JISC Discovery Tool which also gives activities and learning resources for self-study.